At myr36, your privacy is not merely a legal obligation — it is our sincere commitment. Every piece of information you share with us is safeguarded to the highest security standards, using bank-grade encryption technology.
Six layers of protection we use to safeguard your personal information
All data transmitted between your device and myr36's servers is protected by 256-bit SSL encryption — the same technology used by leading banking and financial institutions worldwide. No third party can intercept or read your data in transit.
User personal data is stored on servers separate from our gaming systems, with strict access controls in place. Only authorized personnel who require the data for operational purposes are permitted access, and every access is logged in detail.
Myr36 does not sell, rent, or disclose your personal information to any third party for marketing or commercial purposes. Your data belongs to you — we only use it to provide you with better service.
Myr36 supports two-factor authentication (2FA) to provide an additional layer of security for your account. Even if someone else knows your password, they will still be unable to access your account without the verification code sent to your device.
Myr36 fully complies with Malaysia's Personal Data Protection Act (PDPA) 2010. This means we only collect data that is necessary, retain it for a reasonable period, and securely delete it when it is no longer needed.
In the event of any security incident affecting your data, myr36 will notify you within 72 hours via your registered email. We will also take immediate steps to contain the impact of the incident and report it to the relevant authorities.
Myr36 collects your personal information through several means when you interact with our platform. The types of information we collect include:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, gender, identification card number | Identity verification (KYC) and fraud prevention |
| Contact Information | Email address, phone number, residential address | Account communications and important notifications |
| Financial Information | Bank account number, bank name, transaction records | Processing deposits and withdrawals |
| Usage Data | Game history, activity logs, session duration | Service improvement and responsible gaming |
| Technical Data | IP address, browser type, operating system, device | Account security and fraud detection |
We only collect information that is strictly necessary to provide our services. This data minimization principle ensures we do not collect any irrelevant or excessive information.
The personal information we collect is used solely for the following stated purposes:
Myr36 will not use your data for any purpose other than those stated above without first obtaining your consent.
Myr36 does not sell or disclose your personal information to third parties for commercial purposes. However, there are limited situations in which we may need to share certain information:
Myr36 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect the functionality of the myr36 platform. For more information on managing cookies, please refer to your web browser's help documentation.
Myr36 takes a multi-layered approach to protecting your data:
Your data is retained for as long as necessary for the purposes stated in this policy, or as required by law. Once the retention period ends, data is securely deleted using methods that ensure it cannot be recovered.
Under Malaysia's Personal Data Protection Act (PDPA) and myr36 policy, you have the following rights regarding your personal data:
You have the right to request a copy of all personal information we hold about you. Requests will be processed within 14 working days.
If any of your information is inaccurate or outdated, you have the right to request a correction through your account panel.
You may request the deletion of your personal data, subject to any retention requirements mandated by law.
You have the right to object to the processing of your data for direct marketing purposes at any time, without providing a reason.
You may request your data in a machine-readable format for transfer to another platform of your choice.
In certain circumstances, you have the right to request that the processing of your data be temporarily restricted while any dispute is being resolved.
To exercise any of the rights above, please contact our data protection team via email or through the customer support section on the myr36 platform. We will respond within 14 business days. For complex cases, the response period may be extended up to 30 days, and we will notify you if this occurs.
The myr36 platform is strictly for individuals aged 18 and above. We do not knowingly collect or store any personal information from minors.
If we become aware that personal information of a minor has been collected without our knowledge, that data will be deleted immediately and the account in question will be closed. Parents or guardians who suspect their child has registered an account at myr36 are encouraged to contact us immediately.
The myr36 platform may contain links to third-party websites such as game providers, payment providers, or business partners. Our Privacy Policy does not apply to those external websites.
Myr36 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of each website you visit separately. The presence of links to third-party sites does not mean myr36 endorses or is responsible for their content.
Myr36 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Whenever a material change occurs, we will:
Continued use of the myr36 platform after changes take effect will be considered your acceptance of the updated Privacy Policy. If you do not agree with the changes made, you may close your account by contacting our support team.
If you have any questions, concerns, or wish to exercise your privacy rights, you may contact the myr36 Data Protection Officer (DPO) through the following channels:
For general enquiries, you may also visit our FAQ page, which contains answers to the most frequently asked questions about privacy and account security.